We can help you overcome the challenges you face in debt collection operations.
Challenges in Traditional Debt Collection Operations
High-cost call centers with limited reach
Inefficiencies from a standardized operation that lacks dexterity to handle individual customer characteristics
Performance dependency on capabilities of individual operators
Digitalization with CE Collection
Reduce costs by automating the debt collection process and integrating the management of multiple communication channels.
Boost productivity with
- Automated calls and messaging
- Round-the-clock communication capabilities
- Optimize collection actions by analyzing the collection data accumulated in CECBoost productivity with
- Automated calls and messaging
- Round-the-clock communication capabilities
- Optimize collection actions by analyzing the collection data accumulated in CEC
Enhance the customer experience by allowing end users to manage their debts through their My Page and offering convenient repayment options.
CE Collection
Our CE Collection service not only improve your debt recovery rates by streamlining the cumbersome debt collection process, but also enhances the debtors' customer experience.
Managing large volumes of debt in bulk
Highly automated collection
Personalized communication
Personalized Customer Portals
Operation-oriented back-office system
Data-driven optimization for the collection
Customer-facing interface and Back-office system built as a package
We deliver a consistent, high-quality UX by building the customer-facing interface and the financial institution's management system hand-in-hand.
For Lenders
For Borrowers
3 Solutions for Managing Your Debtor Accounts
SaaS Platform
By implementing CE Collection, financial institutions can streamline their in-house debt collection operations, reducing costs and improving recovery rates. Our platform also provides a user-friendly experience, making it easier for customers to repay their debts.
Outsourcing
Partner with our group companies for expert debt collection services. We leverage AI insights and the CE Collection platform to optimize collection operations for financial institutions, delivering superior results.
Trading
Unlock the value of your non-performing loans. Our group companies offer flexible purchasing options, including bulk sales and recurring purchases. We specialize in a wide range of assets, from financial institution loans to commercial receivables from diverse industries.
Service provided by our group companyLENDY Servicing, Inc.
